Below is a brief outline of our team members
With over 20 years of management experience in change management, transformation and organisational development within the NHS, Alison has worked across healthcare sectors including acute hospitals, primary care, and commissioning support. Alison holds an MSc in Leadership for Health Improvement from University of Birmingham and is a graduate of the Harvard Kennedy Executive School of Education for Leadership, Organisation and Action. Alison has supported the national NHS Graduate Scheme on behalf of the NHS Leadership Academy through facilitation of Action Learning and is an Associate of the North West Leadership Academy.
Working in partnership with Boards and senior clinicians on transformational change and leadership development, Alison delivers bespoke, tailored programmes of change, utilising her coaching skills, to bring out the best of people, and ensure delivery of outcomes and results. A qualified lean practitioner, Alison has extensive experience in the review of clinical services, resulting in significant quality improvements for patients, greater customer satisfaction, more efficient productivity and financial savings.
Alison is highly skilled in working at board level and with groups of people to create a shared purpose and common goals, holding individuals and teams to account for actions and deliverables. Alison is highly motivated, with a strong strategic appreciation and vision of what is required, within a professional client approach.
•Strategic Influencing and Leadership
•Innovation and Initiative
•Member of the National Clinical Utilisation Review (CUR) Team on behalf of NHS England, supporting implementation of CUR across multiple specialist acute Trusts and Teaching Hospitals. Relationship Manager for London and the South of England in supporting both Trusts, and the local commissioning hubs.
•Delivery of a system-wide diagnostic on Delayed Transfers of Care (DTOC) in the North West of England involving local authorities, NHS providers Trusts, CCGs, and a wider range of stakeholders. The diagnostic was used to inform a future Target Operating Model for the management of DTOC’s in this economy.
•Developing the national learning network for the NHSE CUR programme, using a community of practice approach to share best practice, benefits realisation and promote adoption and spread of CUR.
•Design and implementation of a Training Programme for local commissioning hubs in England to extend the knowledge base and skills to support Clinical Utilisation Review as part of CQUIN and contract negotiation
•Providing support to North West CCGs on the design and delivery of comprehensive organisational development strategies and implementation plans to support the realisation of their vision, values and objectives.
•Leading a culture of coaching across a new organisation through a values and behaviours framework
•Design and delivery of Lean rapid development events across a range of clinical services in community health setting to ensure viability in customer service and focus.
•Design and delivery of Governing Body and team development to a range of Clinical Commissioning Groups across the North West.
A member of the Organisational Behaviour Management Network and the Behavioural Management Techniques (BMT) Federation, Allison works with clients to deliver business improvements using behaviour based training and coaching solutions. She has developed an extensive network with world experts in behaviour based performance management techniques. Allison has a strong track record of working with clients to deliver business improvement through training and coaching leaders in the use of Behavioural Techniques to execute change.
Denise has over 17 years’ management experience primarily in the UK utility industries and more recently has supported the delivery of a number of projects within the NHS including Clinical Commissioning Groups, NHS England, Foundation Trusts and Commissioning Support Units.
During the last 8 years’ Denise has worked on complex transformational change programmes. She has a background in data management, process/performance improvements and project/change management and has managed a programme budget of £27.3m. She holds a post graduate diploma in management studies and is a PRINCE2 accredited practitioner.
A positive, proactive and dynamic individual with extensive experience in successfully coordinating multi-thread activities to facilitate the achievement of transformation across diverse business areas. I have a breadth of experience in Change and Projects including PMO Lead experience, Business Process Improvements and Data Management. I thrive in the most demanding and fast paced working environments. I possess strong process, analytical, problem solving and financial monitoring skills. I am a team player with exceptional interpersonal, communication, facilitation and influencing skills. I have experience in using Office 365, Dropbox and SharePoint.
Key Competences - Finance and Analytical
•Denise is a positive, proactive and dynamic individual with extensive experience in successfully coordinating multi-thread activities to facilitate the achievement of transformation across diverse business areas.
•Breadth of experience in change and project management, including PMO lead experience
•Business process improvements and data management
•Strong process, analytical, problem solving and financial monitoring skills
•Ability to effectively plan and co-ordinate activities and achieve results through others.
•A good communicator and engages effectively at all levels of an organisation cutting across organisational boundaries.
•Results focused and a strong team player with exceptional interpersonal, communication, facilitation and influencing skills
•Developed a project cost model.
•Project managed the capital maintenance unit cost project.
•Led the design, development and delivery of the main bespoke training programme for 8 training courses – 600+ people trained – 94% attendance and average 88% scored excellent / very good overall satisfaction rating.
•Led business assurance assessments of the new key business processes to ensure real business ownership of the tools, processes and systems.
•Developed the business enablement change methodology which for the first time provided the company with a standardised approach to delivering change.
•Supported the delivery of a new strategic asset management system and the integration into business as usual processes
•Recognised by the Programme and Company winning team of month and Quarter October 2008 for my role as People Engagement Champion.
A self motivated and results focused professional with over 18 years experience in business performance and programme management with the main focus being on business change & transformation. She is an accredited PRINCE 2 and APM practitioner and approved continuous improvement coach of Lean Thinking from the Lean Enterprise Research Centre, Cardiff University.
Her experience has primarily focused on UK utility industries, working with Directors and Senior Managers, she has designed, developed and successfully delivered the operational Transformation Programme within a large UK Utility company. More recently, she has concentrated on applying her knowledge across a number of sectors in various consulting roles. She has developed a strong portfolio over the past 2 years in the NHS as part of the strategic health reforms and has been working closely with a number of CCGs and CSUs within the North West supporting them in the development and delivery of their transformation programmes and Target Operating Models.
Elisa’s key strengths lie in her ability to quickly understand the shape and purpose of what needs to change and to then develop appropriate sustainable solutions underpinned by a robust and structured methodology. She has a strong attention for detail and the ability to be the driving force for change with a high concern for practicality and use of a systematic approach to ensure the desired outcome. She has good commercial acumen and a strong customer focus.
A highly motivated and enthusiastic individual, Elisa creates a lasting impression, via her interpersonal skills and facilitation techniques with all members of an organisation she works with. Her experience of working with individuals at all levels, from Board Members to front line staff, has meant she is able to communicate effectively up, down and across organisational levels and boundaries, influencing and engaging key stakeholders, whilst ensuring that results are delivered.
An experienced NHS Chief Executive, Gina has over 30 years healthcare experience, both clinical and managerial. Gina’s roles have included working as a specialist Nurse Consultant in a large University Teaching Hospital followed by establishing a successful management career. Her roles have included a number of Executive Board-level appointments including Executive Director of Commissioning and Chief Operating Officer / Accountable Officer for a NW PCT and CCG, with responsibility for a £320m budget and 100 strong workforce. Under Gina’s Leadership the organisation became a high performing CCG, achieving all national and local targets. Gina also took a lead role across Greater Manchester where she was responsible for re-commissioning and re-design of services across the Greater Manchester footprint.
Gina is a highly experienced NHS Professional , with over 30 years healthcare experience.
Gina is a strong operational and strategic leader with key strengths in strategic planning, business strategy and developing and innovating services and systems.
Gina is a visionary and inspirational leader and is passionate about improving health and wellbeing, including mental health. Gina has Chaired the Mental Health Improvement Board across Bolton, Salford and Trafford and was a member of the Greater Manchester Health and Wellbeing Board and Vice Chair of the Greater Manchester Specialised Commissioning Board.
•Leadership – A visionary leader, Gina is able to inspire people to think about innovative ways to deliver health care
•Strategic Planning and Business Strategy – Gina has an excellent understanding of architecture of organisations and systems and seeks to find innovative solutions to problems identified
•Transformation - Gina has a long history of transforming whole systems and is know for her ability to develop new unique systems that improve performance and quality of services whilst having a clear understanding of the financial consequence
•Political awareness – Gina has worked at the highest levels politically and has been involved in several select committees. Gina’s relationship management skills enable her to successfully navigate challenging political environments
•Lead role in the devolution of Manchester, achieving the integration of health and social care, and successfully led the devolution of specialist services to the value of £800m as well as securing vanguard status for cancer services
•Development of a 5 year strategy which focused on population management
•Developed a model of system wide integration for Trafford which included all GP practices, secondary care and the council
•Led the Trafford New Health Deal including developing a sustainable district general hospital within a hugely complex political landscape
•Led the modernisation of Continuing Healthcare and Funded Nursing services, with savings of £4m
•Development of an intelligent commissioning function that purchases service in real time using, the first of its kind in the NHS
•Developed the vision and pioneered the revolutionary Trafford Care Co-ordination Centre, unique in the NHS
•Developed estates strategies that have been held up as the blue print for the NHS Nationally and led to new estates valuing £100m
As a manager in the NHS, Mick operated at the forefront of cutting edge commissioning and service delivery. Through ‘Visible Solutions Consultancy’ his business is continuing to support health & social care managers and clinicians, lead and implement transformational change to improve people’s lives.
Mick’s track record is extensive, wide ranging and supported by excellent outcomes. He has worked extensively across Cheshire, Merseyside and Greater Manchester. Starting as a General Management Trainee, his career (26 years) has included Senior/ Executive level management roles in Acute Hospital, Community Services, Mental Health Services, Regional/ Strategic Health Authorities, Primary Care Trusts, an NHS PCT Cluster, GP Commissioning. Latterly Mick has worked for CCG collaboration in Greater Manchester as the interim Programme Director for Healthier Together and for the Thames Valley Area Team, NHS England Area, as an interim Director of Primary Care Transformation.
Mick’s skills, knowledge and expertise is of particular benefit to those organisations seeking to undertake health and social care reform programmes, to create momentum for priority programmes, develop effective commissioning support arrangements and to develop partnership working between organisations. As a Director of Commissioning for Ashton, Leigh & Wigan PCT he was responsible for the commissioning of Continuing Health Care services with a team acknowledged to represent best practice across the North West of England.